HillBilly CARE PLAN
The Hillbilly Care Plan provides you with peace of mind that your wireless equipment will be maintained with no surprise out of pocket costs to you. Benefits include a leased router, no charge service calls, and telephone assistance in setting up all your new wireless devices.
1. Router: Confused on which router you need to work with your Hillbilly Internet? Hillbilly will provide you with a wireless router and set up all appropriate channels and Wi-Fi in your home. Hillbilly will replace the router at no cost in the event that it quits working.
No upfront cost to purchase a router
Peace of mind that experts are setting up your secured router and home Wi-Fi system
Worry-free replacement of Hillbilly supplied wireless routers
2. Service Calls: Did you know that Hillbilly charges $100 per hour for most service visits? As part of the Hillbilly Care Plan, this rate is waived when our support team deems you need a service call.
New roof and need your dish moved? No problem
Dog chew through your wires? No problem
Lightening strike your dish? No problem
No surprise charges for service calls
*Dispatch will schedule your service call for the date/time that the first available tech will be in your area. An additional charge will apply for expedited calls.
3. Connecting Multiple Devices: Did you know that Hillbilly support technicians can help you connect multiple devices to your Hillbilly Wi-Fi? In the past, a fee was charged to connect multiple devices. Now with the Hillbilly Care Plan that fee has disappeared.
No need to call multiple company’s support lines to set up your new phone, tablet, or gaming console.
A one-stop shop to get all your devices connected to your Hillbilly Wi-Fi over the phone in minutes.
4. Moving: Don’t worry about paying a fee for transferring service to your new location as long as it’s a serviceable address.
Call us to at 870-283-7044 and add this plan to take away all of your worries!